Frequently Asked Questions
Everything you need to know
We ship worldwide. Shipping rates and delivery times depend on your location.
Orders take 2-3 business days to process, with delivery times of 5– 6 business days (USA), 6– 9 business days (Europe), 7– 10 business days (Canada), and 10– 12 business days (rest of the world).
We offer a 7-day return policy from the date of delivery. Items must be unused, unworn, and in their original packaging. For full details, please see our [Return & Refund Policy].
Shipping fees are non-refundable, and return shipping costs must be paid by the customer.
Shipping fees are non-refundable, and return shipping costs must be paid by the customer.
Currently, we do not offer direct exchanges. If you need a different size or item, please return your product and place a new order.
We accept all major credit/debit cards, PayPal, and other secure payment options available through Shopify.
Yes, we ship worldwide. International orders may be subject to customs duties or taxes, which are the customer’s responsibility.
You can reach us at:
📧 skilljoe20@gmail.com
📞 +1 (312) 866-4811
We aim to respond within 24–48 hours.